Rooms are spacious and offer guests maximum comfort after a long day out exploring the streets of Benidorm. There is a private bathroom and the rooms are air conditioned to ensure guests keep cool in the hot summer months. There is also a private balcony in each room which overlooks the pool area.

The hotel boasts its own large outdoor freshwater swimming pool surrounded by a seating area where guests can enjoy drinks or food. The pool is heated during the winter months. There are entertainment staff as well as a games room which includes darts and billiards. Also at Hotel Helios is a café/bar and a buffet style restaurant which serves a mixture of dishes to suit all guests. There is free Wi-Fi access in the lobby and there is also a hair salon and gift shop.